Privacy Policy

Who we are

Our website address is: https://kronexdoo.com.

KRONEX d.o.o. operates this website to provide information about our company, products and services, including used CNC machinery and related equipment.

KRONEX d.o.o. is the data controller for personal data collected through this website, where applicable.

For questions regarding privacy or the processing of personal data, you can contact us using the contact details provided on this website.

Comments

Visitors cannot leave public comments on this website. We therefore do not collect or process personal data for the purpose of website comments.

Media

Visitors may upload images or other media files through the “Sell Your Machine” section of our website.

Uploaded media is submitted privately to KRONEX d.o.o. for the purpose of reviewing the machine enquiry and contacting the person who submitted the enquiry.

Uploaded media is not published on the website and is not made publicly available.

We recommend that visitors avoid uploading images containing unnecessary personal information or sensitive data.

Contact forms

When you submit information through a contact form or the “Sell Your Machine” form, we may collect the information you provide, such as your name, email address, telephone number, company information, machine details, message and any files or images you choose to upload.

This information is used to respond to your enquiry, evaluate a potential business relationship, communicate with you regarding the requested machine or service, and take steps at your request before entering into a business relationship.

We do not sell or rent personal data submitted through our forms.

Personal data submitted through the website may be processed by our hosting provider, email provider and other technical service providers where necessary to operate the website and handle enquiries.

Cookies

This website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies, including analytics cookies, may be used to understand how visitors interact with our website.

Where required by applicable law, non-essential cookies will only be placed after obtaining the visitor’s consent.

You can accept or reject non-essential cookies through the cookie consent mechanism provided on the website, where applicable.

Your browser may also allow you to delete or block cookies. However, disabling certain cookies may affect the functionality of the website.

Embedded content from other websites

Our website may contain embedded content from third-party websites, such as videos, images, maps, social media content or other external services.

Embedded content from third-party websites may collect information about you, use cookies or similar technologies, and monitor your interaction with that content.

The processing of personal data by these third-party services is subject to their respective privacy policies and terms of use.

Newsletter and Brevo

If you voluntarily subscribe to our newsletter, we may collect and process your email address and other information provided during the subscription process in order to send you newsletters, information about machines, products, services and other business-related communications.

We use Brevo as our email marketing and newsletter service provider. When you subscribe to our newsletter, your personal data may be transferred to and processed by Brevo on our behalf.

Newsletter subscriptions are based on your consent where required by applicable law. You can withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us.

Brevo provides functionality for recording and maintaining evidence of newsletter consent, including the time of subscription and the form through which consent was provided.

Google Analytics

We use Google Analytics to understand how visitors use our website and to help us improve its content, performance and functionality.

Google Analytics may collect information such as information about your device, browser, approximate location, pages visited, interactions with the website and other usage information.

Where required by applicable law, Google Analytics will only be activated after the visitor has provided the necessary consent. We use appropriate consent settings so that visitor choices are respected.

Google’s Consent Mode allows Analytics tags to adjust their behaviour according to the visitor’s consent choices.

Who we share your data with

We do not sell or rent your personal data.

Personal data may be shared with trusted service providers where necessary to operate our website, process enquiries, send newsletters, provide technical services, maintain website security or perform analytics.

These service providers may include:

• our website hosting and technical service providers;
• Brevo, for newsletter and email marketing services;
• Google, in connection with Google Analytics; and
• other providers where necessary to operate specific website functionality.

We may also disclose personal data where required by applicable law, regulation or a lawful request from a competent authority.

How long we retain your data

We retain personal data only for as long as necessary for the purposes for which it was collected.

Information submitted through contact forms and the “Sell Your Machine” form will generally be retained for as long as necessary to handle the enquiry and any resulting business relationship, or longer where required for legal, accounting or other legitimate business purposes.

Newsletter subscriber information will be retained while you remain subscribed or until it is no longer necessary for the purpose for which it was collected, subject to applicable legal requirements.

Uploaded images and other files submitted through the “Sell Your Machine” form may be deleted when they are no longer required for the relevant enquiry or business relationship.

What rights you have over your data

Under applicable data protection law, including the General Data Protection Regulation (GDPR), you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data where applicable;
• request restriction of processing;
• object to certain processing of your personal data;
• request data portability where applicable; and
• withdraw consent where processing is based on consent.

You may exercise these rights by contacting KRONEX d.o.o. using the contact details provided on this website.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

Where your data is sent

Personal data submitted through this website may be processed by KRONEX d.o.o. and by third-party service providers that provide hosting, email, newsletter, analytics, security and other technical services.

These providers may process personal data on our behalf and, depending on the service, may process data outside Croatia or the European Economic Area.

Where personal data is transferred outside the European Economic Area, appropriate safeguards will be used where required by applicable data protection law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page.